Privacy Policy

Privacy Policy

Last Updated: 2/26/2025

1. Introduction

DS Healthcare Group, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we collect from users of the HairTRACK mobile application ("App") and how we use, store, and protect that information.

2. Purpose of the App

HairTRACK is a personal reference tool designed to help users track the progress of their hair treatment by allowing them to take before and after pictures for comparison. This App is not a medical analysis or diagnosis tool, and any medical concerns should be addressed by a licensed physician in a medical setting. DS Healthcare Group, Inc. assumes no liability for the use or misuse of this App.

3. Information We Collect

HairTRACK collects user-uploaded images to monitor hair care progress and may use third-party AI services for image analysis. No biometric data is captured or stored. When using the App, we may collect the following types of information:

- Personal Information: Name, email address, and other data voluntarily provided by the user.

- User Content: Images, logs of product usage, and other data uploaded by users.

- Usage Data: Information related to how you interact with the App, such as device type, IP address, and system logs.

4. How We Use Your Information

We may use the collected information for the following purposes:

- To provide, maintain, and improve the App’s functionality.

- To store and manage user-uploaded images and data for tracking purposes.

- To send reminders related to hair treatment product usage.

- To analyze usage trends and improve user experience.

5. Data Ownership and Retention

- User Content Ownership: DS Healthcare Group, Inc. reserves the right to all images and data uploaded to the App by its users. By using the App, you acknowledge that the Company may store, process, and utilize this content in connection with the operation of the App and other business activities.

- Data Retention: We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Data Security

We implement industry-standard security measures to protect user data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

All user images are securely stored on Amazon S3 buckets with industry-standard encryption and access control measures.

7. Sharing of Information

We do not sell or rent user data. User images may be shared with third parties, such as OpenAI, for the purpose of visual analysis and progress comparison. Additionally, with user consent, images may be shared with third-party companies for marketing purposes. We may share collected information in the following cases:

- With service providers assisting in App operations.

- If required by law, regulation, or legal process.

- To protect the rights, property, or safety of the Company or its users.

8. User Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal information.

- Withdraw consent for data processing where applicable.

- Request the removal of uploaded content.

To exercise these rights, contact us at [Insert Contact Email].

9. Changes to This Policy

DS Healthcare Group, Inc. reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting within the App. Continued use of the App constitutes acceptance of the updated policy.

10. Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@dshairtrack.com.